- How to fix OS X Installer Failure 'No packages were eligible for install. Contact the software manufacturer for assistance' Posted by Scott on Friday, November 2. 2018 If you ever get this error while attempting to install OS X, you will likely need to set the date using terminal.
- Nov 06, 2019 My end goal was to install macOS 10.13 High Sierra. I read online that one must upgrade to OS X 10.11 before upgrading to macOS 10.13 if one is starting from OS X 10.6. This upgrade route did not work for me no matter how many solutions I attempted.
- No Packages Were Eligible For Install Os X 10 11
- No Packages Were Eligible For Install Os X
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- No Packages Were Eligible For Install Os X El Capitan App Download
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Here in Belgium schools are locked down due to #coronavirus. With the school of my two oldest kids now switching to remote teaching, I took the time to set up my old MacBook Pro (model late 2008) for my two oldest kids to use. That didn’t go without any hiccups though: the OS X installer refused to install …
For new-ish OS X installers but ones downloaded before February 18 2016 set the date to February 1, then install OS X, then set the date to the real date. Apple is so amateur hour half-baked these days they didn’t catch a major bug and let a certificate expire, it broke everyones software, apps, OS X installers, everything.

The MacBook I had shelved a long time ago was still running OS X Mavericks. As that version was quite showing its age – and didn’t seem to support 2FA for use with my Apple ID – I decided to upgrade it to El Capitan, of which I still had the installer app lying around. I opened up the installer, it prepared some things, and nicely asked to reboot. Upon reboot the installer was ready to install, but when actually starting it greeted me with this error message:
OS X could not be installed on your computer.
No packages were eligible for install. Contact the software manufacturer for assistance. Quit the installer to restart your computer and try again.

Uhoh! Restarting the MacBook, as suggested, did nothing: the installer kept showing that same error message. Trying to change the startup disk to get back into Mavericks (by pressing ⌥+R
upon starting the machine) also didn’t help, as I could only launch the installer and a recovery partition. Yes, the machine was actually stuck in a loop where it would only launch the installer and the installer wouldn’t install.
~
With a Google Search Coupon in hand I found that the installer refuses service because the certificate it was signed with (some time back in 2015, when El Capitan was released) got expired by now.
Thankfully one can easily circumvent this expiration by simply changing the date of your system. You can do this before starting the installer, or through a Terminal if the installer is already loaded (as it was in my case).
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- In the OS X Installer, choose Utilities > Terminal.
- Enter
date 020101012016
and press Enter. - Quit Terminal and reboot to retry the installation.
💡 In this particular Terminal you’re running as root
, so no need for sudo
here 😉
Here the date is being set to Feb 1st, 2016. You might need to tweak the date a bit depending on when you downloaded the installer originally (as it might be signed with a different certificate). Be sure to set it no earlier than the release date of the OS X version you’re trying to install.
💡 The syntax for the date
command is a bit counterintuitive. Choosing your own date will require some puzzling from your end:
~
Later versions of OS X, such as High Sierra, have become a bit smarter: they give you the warning upfront – when first launching the Installer.app
– instead of after having prepared your disk for installation.
~
Did this help you out? Like what you see?Thank me with a coffee.
I don't do this for profit but a small one-time donation would surely put a smile on my face. Thanks!
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Start up from macOS Recovery
Determine whether you're using a Mac with Apple silicon, then follow the appropriate steps:
Apple silicon
Turn on your Mac and continue to press and hold the power button until you see the startup options window. Click the gear icon labeled Options, then click Continue.
Intel processor
Make sure that your Mac has a connection to the internet. Then turn on your Mac and immediately press and hold Command (⌘)-R until you see an Apple logo or other image.
If you're asked to select a user you know the password for, select the user, click Next, then enter their administrator password.
Reinstall macOS
Select Reinstall macOS from the utilities window in macOS Recovery, then click Continue and follow the onscreen instructions.
Follow these guidelines during installation:
- If the installer asks to unlock your disk, enter the password you use to log in to your Mac.
- If the installer doesn't see your disk, or it says that it can't install on your computer or volume, you might need to erase your disk first.
- If the installer offers you the choice between installing on Macintosh HD or Macintosh HD - Data, choose Macintosh HD.
- Allow installation to complete without putting your Mac to sleep or closing its lid. Your Mac might restart and show a progress bar several times, and the screen might be empty for minutes at a time.
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After installation is complete, your Mac might restart to a setup assistant. If you're selling, trading in, or giving away your Mac, press Command-Q to quit the assistant without completing setup. Then click Shut Down. When the new owner starts up the Mac, they can use their own information to complete setup.
Other macOS installation options
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When you install macOS from Recovery, you get the current version of the most recently installed macOS, with some exceptions:
- On an Intel-based Mac: If you use Shift-Option-Command-R during startup, you're offered the macOS that came with your Mac, or the closest version still available. If you use Option-Command-R during startup, in most cases you're offered the latest macOS that is compatible with your Mac. Otherwise you're offered the macOS that came with your Mac, or the closest version still available.
- If the Mac logic board was just replaced, you may be offered only the latest macOS that is compatible with your Mac. If you just erased your entire startup disk, you may be offered only the macOS that came with your Mac, or the closest version still available.
You can also use these methods to install macOS, if the macOS is compatible with your Mac:

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- Use the App Store to download and install the latest macOS.
- Use the App Store or a web browser to download and install an earlier macOS.
- Use a USB flash drive or other secondary volume to create a bootable installer.